shipping

HOW LONG WILL MY ARTWORK TAKE?

All art is made to order - please allow up to two weeks for despatch then add delivery times from Bendigo, Victoria which can be between 2-10 working days nationally depending on your location. 

If you require something urgently we will do our best to help - please don't hesitate to contact me via hello@bibianaandco.com.au

 

WHERE DO YOU SHIP?

We ship worldwide!

 

HOW MUCH DOES SHIPPING COST?

Shipping is FREE for all orders over $100 within Australia. International orders have a flat rate of $40. 

 

HOW ARE ORDERS SENT?

Art is personally overseen by our team to ensure it is without imperfections before being packaged with great care in rigid flat envelopes or tubes. All orders are sent via Fastway Couriers or Australia Post with tracking numbers whether it is within Australia or overseas. You'll be notified via email when your order has been shipped and provided with the tracking number.

 

RETURNS/EXCHANGES

Due to the fact that all artworks are made to order, we can not accept returns or exchanges as we do not hold stock. In special situations we have been able to accept an exchange but for good reason, if you aren't sure it won't hurt to email us and see if you can qualify for an exchange. If the product has arrived faulty for any reason please get in touch asap via email hello@bibianaandco.com.au so we can rectify the situation.

 

NEED MORE INFORMATION?

Please drop us a line if we can help with any enquiry! hello@bibianaandco.com.au